If you need to cancel or make a change to your appointment, please do so at least 24 hours beforehand. Appointments cancelled less than 24 hours beforehand could result in a $20 late cancellation fee. Spray tanning requires preparation prior to the service, so cancellations less than 24 hours beforehand greatly impair our ability to book your now open time slot. We are extremely high in demand with tans being booked anywhere from 2 days up to 1 year in advance. We know life happens, so please call us as soon as possible to see if we can squeeze you in elsewhere! We’re happy to do it!
If you are not present when we show up to your home or are non-responsive when we reach out for communication when we arrive, we reserve the right to leave. We can and will wait for 10 minutes after your scheduled appointment time. After that 10 minutes, we will be forced to leave and you will incur a $40 no-show fee. Any future appointments you have with us will be cancelled and you will be blocked from booking any future appointments with us until the $40 no-show fee is paid. Appointments cancelled during or after your selected appointment window will be considered no-shows. We greatly value both our time and your time. Therefore, we sadly cannot make any exceptions to this policy.
We require our male clients to wear some sort of bottom at all times. Ex: Boxers, briefs, shorts, speedos, thong, etc.
We offer afterhours appointments at any time outside of normal business hours or an additional $15 per tan.
Any mailing address outside of the following cities will be subject to a minimum $10 travel fee per tan: Carmel, Fishers, Noblesville, Westfield, Zionsville, Whitestown, Indianapolis. We have the right to discount those travel fees when there are multiple tans in one location.
All tans and tanning packages are non-refundable. If there is an issue with a tan, please contact us within 24 hours after your appointment for a one-time complimentary respray. A spray tan is 50% our application and 50% your preparation and aftercare. We guarantee a perfect spray when this information is followed!